About Us
What makes us different? The customer comes first!
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We are proud that ALULINE has an excellent repeat business rate. There are a number of reasons why customers keep returning to us. Our environmental knowledge and 30 years experience in the operation and maintenance required, helps us to ensure kitchen drainage is compliant with the needs of each individual establishment and current requirements to meet the regulation standards.
Knowing what drives our clients:
At Aluline, we make a point of understanding your business requirements first; by fully grasping what underpins your food service delivery, constraints with cost, staffing, legislation governing waste management and hygiene in different establishments. We do this by keeping in close contact with the health and water authorities. We deliver solutions that move you closer to your overall business obligations to meet current and future legislations; and provision of staff and management training plus information fact sheets.
Constructing tailor-made solutions:
At Aluline we know that 'one size' actually doesn't 'fit all'. Different customers have different needs. As manufacturers and designers, we use our experience and knowledge to offer the solution you require depending on the premises or project. Our services are entirely bespoke and based on individual needs for each premises or project. We produce site surveys to ensure your understanding.
Building strong relationships
At Aluline we believe that relationships make or break a project. As such we implement formal relationship management plans that ensure we deliver consistently, an honest, cost effective and service value to each customer irrespective of size or prestige. Customer requirement surveys and project debriefings show that our clients consistently rate our services very highly. In some areas, over 80% of our work is repeat business. While we're delighted to have such high levels of customer satisfaction, we see it as a minimum standard and work tirelessly to continually improve our service.
Driven by clients' needs
Our approach is not about how we meet our clients' objectives, but how we are going to exceed them. We are a solutions oriented business driven by our customers. We take the stress from our client and/or designers, by offering a standard and ongoing back up for the customer (who follows our training guidance).
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Summary
Aluline Ltd is an international company dedicated to Sustainable Urban Development and the Environment. From inception, the group has focused its efforts on providing environmentally sound solutions posed by the commercial food and hospitality sector drainage.
Aluline Ltd offers natural eco-friendly solutions in the form of cutting edge biotechnology and ‘Waste Removal at Source’ equipment designed to reduce or eliminate the environmental impact of waste created by the commercial food industry.
The company provides equipment to remove wet waste (i.e. Food Oil and Grease, or FOG) to prevent the accumulation of these waste products in drainage systems, sewers and treatment plants. Aluline has many solutions; with recent developments we now offer a complete programme to drainage management in premises and arrangements to cover all maintenance aspects. Our help desk can ensure speedy resolution to any problems encountered.
The Aluline Group is ISO 9001 & ISO 14001 accredited. Our company policy of continuous development has resulted in the introduction of many new ideas. Through total quality management and the use of best design we aid our customers in playing their part in protecting and sustaining our land and water resources for future generations to enjoy.
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What makes us different?
We are proud that ALULINE ENVIRONMENTAL Ltd has an excellent repeat business rate. There are a number of reasons why customers keep returning to us.
Knowing what drives our clients:
At Aluline we make a point understanding your business requirements first. By fully grasping what underpins your food service delivery, constraints with cost, staffing, legislation governing waste management and hygiene in different establishments, by keeping in close contact with health and water authorities we deliver solutions that move you closer to your overall business obligations to meet current and future legislation. Provision of staff and management training plus information fact sheets.
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